Part 1: Introduction
If you’re a business owner, your website represents you to the world. Even if your site is a personal one, you’ve still done a lot of work on it. The last thing you want is to go to it one morning and see this.
Or perhaps a client emailed you that when he went to your site, he received this message:
Or perhaps when checking your site in Google, you saw this, though your website has nothing whatever to do with any sort of drugs.
BTW, just as an aside, in case you’re unaware and actually care, Antivert is available over-the-counter in any pharmacy. no prescription necessary. You don’t have to go to some dodgy website.
However you discovered it, you suddenly realize you’re the victim of a website hack. You’ve got a thousand questions. How did this happen? Why did this happen? Why me? But your first question is “Now what?” And you suddenly realize you have absolutely no idea. It’s a nauseating, gut-wrenching feeling. If there’s a bright spot in all of this, though, it’s that you’ve come to the right place. The information set forth in the following posts will help you reclaim and repair your site, as well as put you on a better security footing than you were on previously, thereby hopefully preventing future incidents like this from ever occurring again.
Objectives
When dealing with a hacked site, there are two basic objectives that need to be accomplished. The site owner believes that if the site is repaired, all is well. The truth is that’s seldom the truth, though it is an important objective,of course. The problem is that most criminals that hack a site generally leave behind what’s known as a “backdoor”, so they can easily re-enter your site, even if the site appears to be repaired. Thus, the hard work of repairing your site can blow up within seconds to days, depending on how long the bad actors take to determine you’ve “fixed” it. So the second objective of fixing a site hack is to lock and bar the door, thereby unceremoniously kicking the hackers out for good.
Here, we provide you with all the information you need to accomplish both objectives. And if you don’t feel confident in doing so, we offer professional services to help you repair and reclaim your site. If you just have a question you need answered, then please drop a line in the
forums
We’re with you every step of the way as you seek to repair and reclaim your site. Just let us know how we can help. Others have survived this. You will, too. You’re not alone.
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